In this testing time, we understand the frustrations you may be facing and experiencing. We would like to reassure our customers that currently, we are still operating as per usual. We have implemented many safeguards for our staff and customers. This is our priority.
If you are placing an order you can rest assured we have taken measures to ensure timely delivery, extended returns period & our customer care is as undisrupted as possible.
On a side note, let’s all support each other. Look after each other and take time to use this to get to know each other and ourselves better.
Covid 19 Measures
At Peplos, we understand the hesitation with respect to shopping that you may be experiencing, however, your safety is of utmost importance to us.
Hence, we would like to keep you informed about the precautions that we are taking to handle the situation at hand, across our network.
Our People matters to us
We are operating as usual but our core teams are working from home. It is a huge change but a dedicated team, a strong cup of tea and a good internet connection are sailing us through. Ensuring our customers get an uninterrupted experience is important.
How we protect our customers!!
Once we receive an order from you, the products are sent out to an aisle from where they are picked up by gloved personnel who then pass this onto DPD or DHL. These providers are now offering contact-free delivery, which minimizes your hand-to-hand exposure.